Consult the list below to see if your question is common and already answered. Hover over the question to show the answer. If you have questions about your results, please visit our Interpreting Your Results page. WHY CHOOSE GENQUEST? HOW MUCH IS A DNA TEST? WHAT IS THE DIFFERENCE BETWEEN ACCREDITED AND NON-ACCREDITED TESTING? HOW DO I PAY FOR MY TEST? DO I NEED TO PAY FOR IT UP FRONT? CAN I USE INSURANCE OR CARECREDIT TO PAY FOR MY TEST? WHAT IS YOUR REFUND POLICY? HOW LONG DOES TESTING TAKE? WHEN WILL I GET MY RESULTS? CAN I GET MY RESULTS ANY SOONER? WHAT IS THE TESTING PROCESS? HOW DO I START A TEST? HOW AND WHERE WILL I BE COLLECTED? WHAT DO I NEED TO BRING TO MY COLLECTION? WHO CAN PERFORM A COLLECTION? DO ALL TEST PARTICIPANTS NEED TO BE COLLECTED AT THE SAME TIME? CAN OTHER SAMPLES (SUCH AS BLOOD, TISSUE, TOOTHBRUSH) BE SUBMITTED FOR TESTING? HOW LONG DO YOU KEEP SAMPLES AND DATA? CAN I ADD SAMPLES AFTER THE TEST IS COMPLETE? WHAT RELATIONSHIPS CAN BE TESTED? DOES A MOTHER NEED TO BE INCLUDED IN A PATERNITY TEST? CAN YOU TEST AGAINST A DECEASED INDIVIDUAL? HOW ACCURATE ARE THE RESULTS? CAN I USE MY RESULTS IN COURT? HOW WILL I RECEIVE MY RESULTS? CAN I CALL TO FIND OUT MY RESULTS? WHO CAN RECEIVE TEST RESULTS? ARE MY RESULTS AND INFORMATION CONFIDENTIAL? DO YOU COMPLY WITH HIPAA? I DON’T UNDERSTAND MY RESULTS. WHAT DO THEY MEAN? Was your question not answered here? Contact GenQuest by email or call our office at 775-358-0652 (toll free 877-362-5227) and our staff will be happy to assist you.
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